Privacy Policy

Last updated: February 21, 2026

1. Introduction

This Privacy Policy describes how ERPDrive Technologies ("ERPDrive", "we", "us", or "our"), operating at erpdrive.in, collects, uses, stores, and protects information obtained from visitors and users of our website and cloud ERP platform. By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

Personal Information: When you fill out forms on our website (such as demo request forms, contact forms, or newsletter sign-ups), we may collect:

• Full name
• Email address
• Phone number
• Company name
• Job title or role
• Number of employees
• Any additional information you choose to provide in message fields

Usage Data: We automatically collect certain information when you visit our website, including:

• IP address
• Browser type and version
• Pages visited and time spent on each page
• Referring website URL
• Device type and operating system
• Cookies and similar tracking technologies (see Section 5)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and respond to your inquiries, demo requests, and support tickets
• To provide personalized product demonstrations relevant to your manufacturing needs
• To improve our website, products, and services based on usage patterns
• To send relevant communications about ERPDrive features, updates, and industry insights (you can unsubscribe at any time)
• To comply with legal obligations and protect our rights

4. Data Storage & Security

Your data is stored on secure cloud servers located in India. We implement industry-standard security measures to protect your information, including:

• Encryption in transit (TLS/SSL) for all data transmitted between your browser and our servers
• Encryption at rest for all stored personal data
• Regular security audits and vulnerability assessments
• Access controls that restrict data access to authorized personnel only
• Regular backups to prevent data loss

While we strive to protect your personal information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

5. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Specifically:

• Google Analytics: We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymous usage data such as pages visited, session duration, and traffic sources. This data helps us improve our website and content.
• Essential Cookies: Some cookies are necessary for the proper functioning of our website, such as remembering your preferences.

You can disable cookies through your browser settings at any time. Please note that disabling cookies may affect some functionality of our website. For more information on how Google uses data, visit Google's Privacy Policy.

6. Third-Party Services

We may use the following third-party services that have access to your information:

• Google Analytics: For website traffic analysis and usage insights
• Payment Processors: To securely process subscription payments (we do not store your payment card details on our servers)
• Email Service Providers: To send transactional emails and marketing communications

Each third-party service provider has their own privacy policy governing the use of your information. We only share the minimum amount of data necessary for these services to function.

7. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you
• Correction: You can request that we correct any inaccurate or incomplete personal data
• Deletion: You can request that we delete your personal data from our systems
• Opt-out: You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails

To exercise any of these rights, please contact us at hello@erpdrive.in. We will respond to your request within 30 days.

8. Data Retention

We retain lead and inquiry data for as long as it is necessary to fulfill the purposes for which it was collected, or until the customer or lead requests deletion. Specifically:

• Lead data from demo requests and contact forms is retained until you request its deletion
• Customer account data is retained for the duration of your subscription and for a reasonable period thereafter for legal and accounting purposes
• Website analytics data is retained in anonymized form as per Google Analytics' data retention policies

To request deletion of your data, contact us at hello@erpdrive.in.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

For significant changes, we may also notify you via email or through a prominent notice on our website.

10. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

ERPDrive Technologies
Email: hello@erpdrive.in
Website: erpdrive.in